Petopvilla - Comfortable pet haven

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⭐Veterinarian Recommended

Petopvilla™ Pet Ladder

The Petopvilla™ Pet Ladder which designed for small pets, senior pets, injured pets

Free returns

Carbon neutral

Secure payments

Why choose Petopvilla™ pet ladder?

✔️ Protect Pet Joints and Prevent IVDD & Injuries
✔️Assisting Pets Up and Down Beds or Sofas
✔️Soft edges to prevent bumps
✔️35 degree tilt for easier climbing
✔️Removable and washable cover
✔️Stable with silicone non-slip, rubber stoppers for hardwood floors
✔️ No assembly required, simply let it sit for 24 hours

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Customer Share

Annette

Love it, so does my dog. So glad I bought it.

Duong

awesome steps. I have purchased a few already and planning to buy another. My dog has arthritis. I have them throughout the house. Thank you

Demunter

The dogs loved it but don't buy one buy two that's how good they are I give then 5 STARS

Steve

Our miniature dachshund was jumping up and off our already low bed so I decided to get the steps for her from the minute I put them out she used them to go up and down what a great product, light weight and does the trick- well done!

Dewaayer

Love the pet steps. Makes it easy for the dogs to walk up and down from the couch. Highly recommend if you have older pets.

Customer Share

Annette

Love it, so does my dog. So glad I bought it.

Duong

awesome steps. I have purchased a few already and planning to buy another. My dog has arthritis. I have them throughout the house. Thank you

Demunter

The dogs loved it but don't buy one buy two that's how good they are I give then 5 STARS

Steve

Our miniature dachshund was jumping up and off our already low bed so I decided to get the steps for her from the minute I put them out she used them to go up and down what a great product, light weight and does the trick- well done!

Dewaayer

Love the pet steps. Makes it easy for the dogs to walk up and down from the couch. Highly recommend if you have older pets.

FAQS

1. Who do I contact if I need help?

If you need assistance, you can contact our customer service center via email: petopvilla@gmail.com.
You will get a reply within 24 hours.

2.How long will it take to receive my order?

Standard Shipping: 12-20 working days.
EMS VIP-Air Transport: 7-15 working days.

3. How can I track my order?

Once your order is shipped, we will send you an email notification containing the tracking number. You can use the provided tracking number to check the status of your package on our website: https://www.ems.com.cn/english/. If you encounter any difficulties tracking your order, please contact our customer service team, and they will assist you and provide an estimated delivery time.

4. Do you offer international shipping?

Yes, we provide international shipping to most countries, including the United States, the United Kingdom, Canada, Australia, Germany, France, Spain, Italy, Poland, and more. (Please note that shipping to Alaska, Hawaii, and New Zealand is temporarily unavailable, and we apologize for any inconvenience.)

5. What payment methods do you accept?

We accept PayPal and credit card payments. In case of any issues with a specific payment method, you can easily switch to another option.

6. Can I cancel my order and get a refund?

You can cancel your order before it is shipped. However, once the order has been shipped, cancellation is not possible. If you still wish to return the package, please contact us after receiving it, and we will guide you through the return process.

7. l ordered multiple products, but I received only one. Where are my other products?

If you ordered multiple products, please note that some packages may be shipped separately due to their size. If you have received only one item, don't worry, the remaining products are still in transit and will be delivered to you separately.

8. Can I return or exchange a product? What is your refund policy?

Yes, we offer returns and exchanges within 30 days. For detailed information, please refer to our return and refund policy here: https://petopvilla.com/pages/return-refund-policy.